Join the Team at Nina Prints
Client Support Coordinator (Full-Time, Cairo)
As our Customer Support Agent, you are the bridge between our customers and our creative team.
You’ll handle daily inquiries, confirm orders, and ensure every customer receives the care and clarity Nina Prints is known for.
Responsibilities
- Respond to customer inquiries through phone, WhatsApp, and social media
- Confirm order details, delivery schedules, and payment information
- Coordinate between design, production, and delivery teams
- Follow up on orders and ensure timely updates
- Maintain organized communication and client records
Requirements
- Excellent communication in Arabic and English
- Organized and patient, with strong problem-solving skills
- Familiar with WhatsApp Business and social media platforms
- Customer service experience preferred
Work Details
- Type: Full-time, on-site
- Location: Heliopolis, Cairo, Egypt